ENHABIT HOME HEALTH (RICHMOND)

richmond, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Location & Directions

Address

1606 SANTA ROSA ROAD, SUITE 134

RICHMOND, VA

Service Area

This agency serves patients in RICHMOND and surrounding areas in VA.

Patient Satisfaction

4/5
Would Recommend:74%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.2% falls with injury

Low rate of falls with injury

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

80% improved in bathing

Based on patient outcomes

Better than average

77% improved managing meds

Based on patient outcomes

Better than average

80% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
86%
Discussed Medicines & Safety
85%
Completed Surveys
133
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care82.8%
Flu Vaccination Rate58.6%
Improvement in Walking/Mobility80.9%
Improvement in Bathing79.6%
Improvement in Managing Medications76.9%
Improvement in Getting In/Out of Bed84.3%
Improvement in Breathing80.0%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score65.3%
Health Info Transfer to Provider75.4%
Health Info Transfer to Patient95.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
20 reviews
Deborah Brock

Deborah Brock

Have been using Enhabit for a few months. The clinicians that I have dealt with have been great. However, I cannot say the same for the office. When my visits eere not “authorized” & Enhabit knew this they still sent clinicians to my home for therapy visits. Why??? Very unprofessional in my opinion. That just screws up my number of visits. When I have called the office in the past, I seem to get the run around. They do not seem to know what they are doing or talking about. I only give 2 stars because the clinicians that I have seen seem professional & want to help you. The office doesn’t seem to give a hoot. I would not recommend Enhabit to anyone overall.

Verified Google review
Trent Mallory

Trent Mallory

They provided home therapy following my knee replacement. Vivina did a great job assessing my needs and discharging me. Brooke did most of my therapy She was professional and encouraging. She communicated well and was on time.

Verified Google review
Tammy Feliciano

Tammy Feliciano

My father used this same company eight years ago when it was american senior care before encompass came in. Back then it was a 5 star outfit. When in need now we turned to the group again. I have to say we have been disappointed at the decline of service provided.The office is not helpful and a few nurses are not reliable on showing up on their scheduled day. One particular nurse was arguementive if you did not agree with her thought of action. May be overworked or understaffed. The 24 hour service is not really a support either. I give a 3 star because some of the nurses are very good and kind and are doing the best they can with what I suspect is a poorly run office.

Verified Google review
Evie winston

Evie winston

The clinicians at this location are top notch. There professionalism is outstanding and they truly work at the top of there license. You will be in great hands.

Verified Google review
Daniel Bondurant

Daniel Bondurant

The upmost quality care! Thank you

Verified Google review

Reviews from Google Places for ENHABIT HOME HEALTH (RICHMOND). These are real experiences shared by families and patients.