CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1989
Key Information
Location & Directions
Service Area
This agency serves patients in ROANOKE and surrounding areas in VA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.02% falls with injury
Low rate of falls with injury
92% improved in mobility
Based on patient outcomes
92% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
91% improved managing meds
Based on patient outcomes
94% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Elizabeth
CenterWell is a wonderful resource! All of the therapists we have used are friendly and professional. We are impressed with their ability to work with our family throughout difficult situations as we age and need assistance with rehabilitation.
Maxine Trent
Center Well is a number one Home Health Service. The Nurses, Physical Therapists and Occupational Therapists were always on time, respectful and professional. Thanks again for all they did to help with my recovery at home.
Dana Howell
This was just our own experience. The lady that came was very nice but she had a problem with keeping her appointments with us. Once or twice I can see but this went on about every time. She wrapped my mom's legs twice for cellulitis. She never taught me how to care for my mom's legs if it should come back again. Ordered her compression socks, we still have never received those. It really was a complete waste of time. I really don't like to have to give this kind of answer but it is what it was.
Christopher Cameresi
PT and nurses are great. Was evaluated by OT and told I didn't need her service. I couldn't do some things around my house and that is what OT is supposed to be about. She gave me a shoe horn, a grabber and a back scrubber then went on her happy way. Was told that social worker was coming by and she never did. So in my eyes this is a 50%er. Had issues with social worker coming and finally got resolved.
GARY John Son
Everyone that came to see me OT, PT, nurses were very professional very nice good personalities and I enjoyed each and every one of them. They did their job and did it well. And I'm so much better off for having them is my home health people
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(540) 362-7578Years in Operation
37
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov