H
Back to Search

CARILION HOME CARE FRANKLIN

rocky mount, VAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1984

Key Information

Phone

(540) 489-6383

Website

www.carilionclinic.org/locations/carilion-clinic-home-care-franklin?utm_source=local-listing&utm_medium=organic&utm_campaign=website-link

Years in Operation

42

Location & Directions

Address

390 SOUTH MAIN ST SUITE 105

ROCKY MOUNT, VA

Google MapsWaze

Service Area

This agency serves patients in ROCKY MOUNT and surrounding areas in VA.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.98% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
91%
Team Communicated Well
90%
Discussed Medicines & Safety
84%
Completed Surveys
553
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate67.1%
Improvement in Walking/Mobility85.6%
Improvement in Bathing85.5%
Improvement in Managing Medications79.9%
Improvement in Getting In/Out of Bed88.5%
Improvement in Breathing90.5%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score79.1%
Health Info Transfer to Provider99.5%
Health Info Transfer to Patient99.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
3 reviews
Richard Lata

Richard Lata

Every person who came to our home was super friendly, made things smooth and comfortable for my wife. Thank you all

Verified Google review
Jessica Nigh

Jessica Nigh

Carol, RN is absolutely wonderful! She is so compassionate and thorough in her assessments. Being discharged is bittersweet- I will truly miss the 2x weekly visits! Thank you, Carol, for going above and beyond for me! I would also like to recognize Victoria and Melissa for filling in for Carol and providing excellent care. Thank you so much! I am so pleased and will recommend you to anyone needing home health!

Verified Google review
Donna Wilkes

Donna Wilkes

Stacey Hodges, physical therapist. He is really good. He helps and does not rush you. I recommend him to everyone.

Verified Google review
See All Reviews on Google

Reviews from Google Places for CARILION HOME CARE FRANKLIN. These are real experiences shared by families and patients.