INTERIM HEALTHCARE OF ROANOKE

salem, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Key Information

Location & Directions

Address

1013 EAST MAIN STREET

SALEM, VA

Service Area

This agency serves patients in SALEM and surrounding areas in VA.

Patient Satisfaction

3/5
Would Recommend:79%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.56% falls with injury

Low rate of falls with injury

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

80% improved in bathing

Based on patient outcomes

Better than average

79% improved managing meds

Based on patient outcomes

Better than average

79% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
88%
Team Communicated Well
86%
Discussed Medicines & Safety
77%
Completed Surveys
153
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.9%
Flu Vaccination Rate76.7%
Improvement in Walking/Mobility78.4%
Improvement in Bathing80.3%
Improvement in Managing Medications79.5%
Improvement in Getting In/Out of Bed89.1%
Improvement in Breathing78.8%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score68.1%
Health Info Transfer to Provider91.6%
Health Info Transfer to Patient93.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
11 reviews
Kelly Shearer

Kelly Shearer

They are fabulous. Todd helped me so much after my hip replacement not only physically, but mentally. They’re very caring and are great with PT. Very accommodating and I’d have them come back anytime that I had surgery. Look no further… they’re #1 in my book for home healthcare!!!!

Verified Google review
Ernie Stalnaker

Ernie Stalnaker

My experience with in-home PT was exceptional. Danielle was a exceptional Physical Therapist with the knowledge and ability to get me through a difficult recovery. Thoroughly enjoyed working with her.

Verified Google review
Robin Fridley

Robin Fridley

I have used this service for my 80year old mother after she fell and broke her pelvis. I have to say that everyone we have come in contact with has been excellent! They have gotten her back on her feet and moving in right direction. She will soon be driving again.

Verified Google review
Jim Normandy

Jim Normandy

Interim Healthcare helped me out with my grandmother for over a year. The caregiver came to see my grandmother 4 times per week and took care of all of her needs. She did a wonderful job and I would fully recommend her and the company to anyone. Thanks for the great service! Jim

Verified Google review
Kelly Peters

Kelly Peters

This business was recommended to me by the physical rehab facility I was at for home health care. The PT department was great but the nursing care for my wound was awful. I had a great nurse from the get go and then she was switched on me when she was out sick. My new nurse was supposed to be temporary but then was made permanent against my wishes. My new nurse did not wrap my bandages correctly and did not listen to outside advice (I had directions from a specialist to pass along that she ignored). When I called the main office to ask for my original nurse back, I was told she would be out to see me at my next appointment. A week has passed and no one has come to see me. I called to office to be told that I had been discharged because I was no longer 'home-bound.' Thankfully I was changing my own bandages in the meantime and knew how to care for myself, but I hesitate to recommend any business that would discharge a patient whose wound was not healed without making sure they were getting the proper care elsewhere. Beware of this business and avoid if at all possible.

Verified Google review

Reviews from Google Places for INTERIM HEALTHCARE OF ROANOKE. These are real experiences shared by families and patients.