GOODHEART HOME HEALTHCARE SERVICES

springfield, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

5411A BACKLICK RD

SPRINGFIELD, VA

Service Area

This agency serves patients in SPRINGFIELD and surrounding areas in VA.

Quality Highlights

Based on CMS quality data

1.52% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

99% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
65%
Team Gave Professional Care
91%
Team Communicated Well
90%
Discussed Medicines & Safety
69%
Completed Surveys
23
12% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate93.1%
Improvement in Walking/Mobility85.7%
Improvement in Bathing86.9%
Improvement in Managing Medications81.0%
Improvement in Getting In/Out of Bed85.3%
Improvement in Breathing99.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score65.6%
Health Info Transfer to Provider33.3%
Health Info Transfer to Patient85.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
8 reviews
b y

b y

If I could give more than 5 stars, I would. They have been amazing and patient with us as we navigate home care for a parent. The care givers are so kind, compassionate, caring and very skilled. We couldn't survive this transition without Goodheart Home Healthcare. Highly recommend this group for your at home care!!

Verified Google review
Barb Woznicki

Barb Woznicki

Goodheart Healthcare was recommended to me when I needed help caring for my mom during her last days. We had 2 wonderful CNA's , Alem and Maria, who were amazing! They were compassionate and caring both to my mom as well as our family as we were trying to cope with our mom's decline. They both gave their best and were always very professional. Their support was unwavering and won't be forgotten.

Verified Google review
Diane Dillow

Diane Dillow

Hello. My name is Diane, and my physical therapist is Aretha. She is absolutely the best! She's professional, caring, kind, considerate and a wonderful therapist. My doctor has not been very helpful in telling me what I should be doing, but Aretha is very knowledgeable, and has me walking after my achillies tendon (rupture) surgery. I can't thank you enough for sending her to me. 💙

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patricia aburano

patricia aburano

i'm very pleased with Goodheart, they've sent CNAs to assist my elderly mother over the past six months, and i have found them to be kind, capable and patient. the office contact, ruth, has worked with me on scheduling and having sufficient coverage for when the scheduled CNA is ill or on vacation. overall, the people at Goodheart have been pleasant and professional and it gives me peace of mind to know they are helping to take good care of my mother.

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Michele Vernon

Michele Vernon

We have been very happy with our care from Goodheart Home Healthcare Services. We needed the convenience of one place to get Medicare approved out patient services and home care aid that isn’t covered by Medicare. Goodheart can provide both. Ruth answered our questions and got the services to us in a timely manner. Our home aide was outstanding. She bonded with my husband and was able to understand him despite his limited communication skills. She was upbeat and positive and helped enthusiastically with his assigned exercises. She anticipated what needed to be done and freed me to be able to do what I needed to do while my husband was recuperating. We had an excellent experience.

Verified Google review

Reviews from Google Places for GOODHEART HOME HEALTHCARE SERVICES. These are real experiences shared by families and patients.