BON SECOURS HOME CARE

suffolk, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1979

Key Information

Location & Directions

Address

7007 HARBOUR VIEW BLVD - SUITE 114

SUFFOLK, VA

Service Area

This agency serves patients in SUFFOLK and surrounding areas in VA.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.78% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
87%
Team Communicated Well
83%
Discussed Medicines & Safety
88%
Completed Surveys
231
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.4%
Flu Vaccination Rate43.7%
Improvement in Walking/Mobility86.4%
Improvement in Bathing85.8%
Improvement in Managing Medications84.4%
Improvement in Getting In/Out of Bed89.6%
Improvement in Breathing83.8%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score72.0%
Health Info Transfer to Provider93.7%
Health Info Transfer to Patient91.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

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