SENTARA HOME CARE SERVICES-SUFFOLK

suffolk, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Location & Directions

Address

154 BURNETTS WAY SUITE 102

SUFFOLK, VA

Service Area

This agency serves patients in SUFFOLK and surrounding areas in VA.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.44% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
86%
Discussed Medicines & Safety
84%
Completed Surveys
272
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.5%
Flu Vaccination Rate61.7%
Improvement in Walking/Mobility87.5%
Improvement in Bathing89.2%
Improvement in Managing Medications85.0%
Improvement in Getting In/Out of Bed91.6%
Improvement in Breathing91.8%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score79.7%
Health Info Transfer to Provider95.3%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
2 reviews
John Woodruff

John Woodruff

No written review provided

Verified Google review
Annette Friel

Annette Friel

No written review provided

Verified Google review

Reviews from Google Places for SENTARA HOME CARE SERVICES-SUFFOLK. These are real experiences shared by families and patients.