CENTERWELL HOME HEALTH (VA BEACH)

virginia beach, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1982

Location & Directions

Address

5544 GREENWICH ROAD, SUITE 300

VIRGINIA BEACH, VA

Service Area

This agency serves patients in VIRGINIA BEACH and surrounding areas in VA.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.2% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
89%
Team Communicated Well
87%
Discussed Medicines & Safety
87%
Completed Surveys
293
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate82.8%
Improvement in Walking/Mobility91.6%
Improvement in Bathing90.7%
Improvement in Managing Medications88.2%
Improvement in Getting In/Out of Bed94.9%
Improvement in Breathing95.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score70.5%
Health Info Transfer to Provider99.5%
Health Info Transfer to Patient99.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
44 reviews
Keith Harper

Keith Harper

I was very pleased with the care I received from Center Well. Employees were very friendly and knowledgeable. I would use them again if needed.

Verified Google review
Debbie Watson

Debbie Watson

Was sent home from hospital on July 13 with fractured pelvic. Orders sent to Centerwell for Home Healtb as I’m right at 71 & my husband is out of state until June 29. They called once & I’ve initiated at least 5-6 calls trying to get HH set up. They’ve yet to to return my last phone call & I guess at this point I don’t need home care since I’ve made it this long on a walker with no help. Do NOT choose this agency!!!! They do not follow through & will be letting all my doctors know! I was assured at the hospital that my VA experience with HH would not be like the experience I had in TX where the referred agency I had set up for my mom finally called 7 days AFTER MY MOM DIED! Never again!!!

Verified Google review
Vivian Margulies

Vivian Margulies

I would highly recommend CenterWell Home Home Health. They were responsive to my calls. Every person they sent called before they came to clarify the time. They were well trained, professional, and friendly. They were eager to help and encouraging when my husband didn't feel like having physical therapy or a nurse. They got us needed equipment and supplies. If you use CenterWell, you won't be sorry. You'll be pleased.

Verified Google review
Rita Vaughan

Rita Vaughan

Therapists were great. Very informative, kind, and helpful. Hope we won't need your services again but would definitely use your company. I have recommended you to friends who may need your services. Thank you for helping my husband and also me.

Verified Google review
Sefonias Yacob

Sefonias Yacob

Thanks for a supportive experience with excellent PT and OT care. We are repeat customers bc of their great work. The therapists, PT Tammy, PT Michelle, and OT Michelle did a great job and were very thorough. The office also did a great job responding quickly. We recommend Centerwell for their great work, thank you.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH (VA BEACH). These are real experiences shared by families and patients.