@HEART HOMECARE

virginia beach, VAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Location & Directions

Address

349 SOUTHPORT CIRLCE SUITE 106

VIRGINIA BEACH, VA

Service Area

This agency serves patients in VIRGINIA BEACH and surrounding areas in VA.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.6% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
90%
Team Communicated Well
85%
Discussed Medicines & Safety
82%
Completed Surveys
116
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate80.9%
Improvement in Walking/Mobility100.0%
Improvement in Bathing98.7%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing96.8%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score83.1%
Health Info Transfer to Provider87.0%
Health Info Transfer to Patient94.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
64 reviews
Larry Brown III

Larry Brown III

Our nurse Kristi Lynch was thoughtful and caring from day 1. She always helped keep my mother comfortable but my father and I as well. She almost became family and was there anytime we needed her. DeeDee who was her personal care nurse that bathed and kept her looking good was also great and caring as well. I would and will hire them again if needed in the future. They are the best!!

Verified Google review
Amanda Garrett

Amanda Garrett

I can’t say enough great things about the exceptional home health and hospice care provided by @Heart. Their team goes above and beyond, delivering compassion, professionalism, and true dedication in every visit. A very special shout-out to Amy Fitchett, who has been nothing short of incredible. Amy is helpful, trustworthy, kind, and truly outstanding at what she does. Her calm presence and genuine care made an enormous difference during a difficult time, and we are deeply grateful for her support. If you are looking for home health or hospice care you can trust, @Heart—and especially Amy—are the absolute best. Highly recommended!

Verified Google review
Ashley Hamrick

Ashley Hamrick

We really appreciated the care my mother in law received thru At Heart hospice. The hospice nurse, Kristi, is a very genuine, caring person. Kristi’s medical professionalism paired with her ability to gently communicate with my mother in law helped my mother in law accept and receive the care, new meds and new equipment she needed in a way that the family had been previously unsuccessful. Kristi also worked diligently calling many local pharmacies until she found a much needed prescription in stock. Kristi always spent time with the family at each visit answering our questions addressing any concerns we had and seeing that my mother in law had all the supplies she needed. We also really appreciated how the At Heart Hospice Chaplain has consistently reached out to check on us since my Mother in law’s passing. We definitely recommend At Heart Hospice. The family of Joyce C

Verified Google review
Pamela Murray

Pamela Murray

My nonagenarian father was considering home health vs hospice. Lori was just excellent and the knowledge she shared made his choice easy to make. Polite and her patience was so appreciated. She also comforted the family allaying our concerns. Thank you @Heart a perfect choice

Verified Google review
NUMBAH 31

NUMBAH 31

Finding At-Heart was such a blessing for my Momma!!! Amy, Jen and the entire team have been absolutely awesome during this hard time. Words cannot express my gratitude for all they have done. For the first time in months my Momma is resting comfortably and to say that the team at Shelia's Place is doing an incredible job would be such an understatement. They have gone above and beyond all my hopes and expectations. I actually felt a huge weight lift off my shoulders when I simply walked through their front door. It was then I knew Momma was at the right place. I would highly recommend At- Heart and Shelia's place!!!

Verified Google review

Reviews from Google Places for @HEART HOMECARE. These are real experiences shared by families and patients.