RIVERSIDE HOME HEALTH

warsaw, VAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Location & Directions

Address

4719A RICHMOND ROAD

WARSAW, VA

Service Area

This agency serves patients in WARSAW and surrounding areas in VA.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.95% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
90%
Team Communicated Well
85%
Discussed Medicines & Safety
85%
Completed Surveys
248
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.5%
Flu Vaccination Rate81.4%
Improvement in Walking/Mobility82.2%
Improvement in Bathing84.3%
Improvement in Managing Medications81.4%
Improvement in Getting In/Out of Bed86.4%
Improvement in Breathing83.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score71.9%
Health Info Transfer to Provider73.0%
Health Info Transfer to Patient95.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Terrell

Terrell

would not recommend if I had a pet on hospice from the nurses to the CNAs

Verified Google review
Nikki Jones

Nikki Jones

Thank you for providing excellent service. My grandmother was able to transition in peace and comfort. Meisha, Kathleen, Tina, and Jessica took exceptional care of her. You are appreciated!

Verified Google review
Catherine Bodkin

Catherine Bodkin

I don't even know where to begin, but I would only give half-star if I could. Worst experience our family had with Riverside Hospice. The comfort care pack wasn't ready until 3 days after my grandpa was admitted. The Morphine was called in wrong. The nurse named "Jennifer" walked out of our house while my family was trying to ask her questions. She later came out to bring more meds and sat and watched TV. Didn't assess my grandpa then on her way our said looks like he's in great hands and she wanted to move in. What kind of a nurse says that to a family. I've been a nurse for 22 years, have done hospice and I wouldn't recommend them at all. Of course he was in good hands I was doing Riverside's job. Meg (Nurse) was exceptional and the social worker as well.

Verified Google review
Kathy Balderson

Kathy Balderson

Thank You So Much For Taking Care Of My Dad and Keeping Him Comfortable His Last Days . You'll Are The Best 😘😍♥️.

Verified Google review

Reviews from Google Places for RIVERSIDE HOME HEALTH. These are real experiences shared by families and patients.