SENTARA HOME CARE SERVICES-WILLIAMSBURG

williamsburg, VAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Location & Directions

Address

5372 DISCOVERY PARK BOULEVARD, SUITE 201

WILLIAMSBURG, VA

Service Area

This agency serves patients in WILLIAMSBURG and surrounding areas in VA.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.22% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
84%
Completed Surveys
302
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.4%
Flu Vaccination Rate71.8%
Improvement in Walking/Mobility88.1%
Improvement in Bathing89.4%
Improvement in Managing Medications82.7%
Improvement in Getting In/Out of Bed90.8%
Improvement in Breathing93.8%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score84.0%
Health Info Transfer to Provider94.1%
Health Info Transfer to Patient99.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
1 review
Kandace Neff

Kandace Neff

I am a POA for a patient utilizing these services and I am extremely grateful for every nurse/therapist/representative--every employee that I have encountered within this company has gone above and beyond to communicate, educate, and care for the patient and keep me informed. I'll have to come back to this review soon to share one particular situation in which a particular speech therapist went well beyond the call of duty and could have saved the patient's life with her actions. Thank you, thank you and thank you again to all that work here. I am in the healthcare industry myself and work with similar companies often, but this one right here is hands down the best.

Verified Google review

Reviews from Google Places for SENTARA HOME CARE SERVICES-WILLIAMSBURG. These are real experiences shared by families and patients.