HMI HOME HEALTH DIVISION

washington, DCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1973

Key Information

Years in Operation

53

Location & Directions

Address

1707 L STREET, NW SUITE 900

WASHINGTON, DC

Service Area

This agency serves patients in WASHINGTON and surrounding areas in DC.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

96% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
65%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
76%
Team Communicated Well
58%
Discussed Medicines & Safety
72%
Completed Surveys
9
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.8%
Falls with Major Injury0.0%

Lower is better

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
13 reviews
Zeyana Paulemon

Zeyana Paulemon

VERY UNPROFESSIONAL. THEY DONT GIVE A DAMN AND THEY DONT CARE FOR THE REVIEWS BECAUSE AS LONG AS THEY MAKE THEIR MONEY THEY DONT CAREEE. THEY WILL PLAY IN YOUR FACE AND TELL YOU THE SAME THING THAT THEY DONT HAVE THE LOGICAL BRAINS TO COMPREHEND ANYTHING ESPECIALLY THE RECEPTIONIST IN THEIR OFFICES !!! THEY DONT PRIORITIZE THEIR EMPLOYEES EVERYTHING THAT THEY DO IS HUSH HUSH OR UNDER THE TABLE THINKING THEY CAN ALWAYS GET AWAY WITH IT BUT TRUST YOU PLAYED WITH THE RIGHT ONE. THEIR COMMUNICATION SKILLS ARE TERRIBLE THEY DONT ACTIVELY COMMUNICATE ANY ISSUES UNLESS BROUGHT TO THEM. SYSTEMS ARE OUTDATED UNLESS YOU WANT TO WAIT IN LINE FOR A PAPER CHECK BECAUSE THERES NO CHECKING DEPOSITS …BAD LOOK AND WHOEVER IN THE TEAM TRIES TO DELETE MY REVIEW TRUST I WILL REPOST IT AGAIN AND AGAIN SO TRY IT!!! PLEASE DO !! THE LACK OF COMMITMENT AND PROFESSIONALISM IS CRAZY. DO BETTER AND TRAIN THEIR EMPLOYEES, BUT THEY CANT BECAUSE THEY DONT GIVE A DAMN!!!!

Verified Google review
Juanita Butler

Juanita Butler

In the beginning, I had lacked of communication with the company of who gonna be my aide. The first and second aides they got me was horrible until when they finally had me a God sent aide “Susan “ whom I want to be with for the rest my life. Susan Ahmed is a sweet soul that every human will dream of been around with.Thank God for Susan💗💗💗💗🥰🥰🥰🥰. My favorite Aide best ever.

Verified Google review
Osie A

Osie A

This is the agency for you if you DON'T want to get services for many months on end and enjoy being ignored and having even the minimum of services that you had to fight them so hard for yanked away with no notice. If this is NOT what you're looking for, stay far away.

Verified Google review
Diamond C

Diamond C

This Agency is very stressful to work with, when an healthcare aid doesn’t show up for work they are not dependable to send someone else as a replacement and most of the time they don’t send a replacement! The home healthcare aids have also asked to leave early on multiple occasions when a patient still required their services.The point of this company is to help but all it does is stress out the patient and the patients family even more. DO BETTER IMMACULATE!!

Verified Google review
LaRaven

LaRaven

Changed my mind, worst agency ever. Quick to scold a client, but let the aides get away with EVERYTHING. I have a male caregiver who constantly yells at me and fell asleep on two different occasions and he still hasn’t been replaced yet due to “low staff and they’re only replacing him because he resigned, not because I complained about him, but if I disagree with an aide for doing something I don’t like , they’re quick to call me to talk about “respecting their aides” everything’s one sided here. The client is not always right, bad agency !

Verified Google review

Reviews from Google Places for HMI HOME HEALTH DIVISION. These are real experiences shared by families and patients.