ASSURED HOME HEALTH AND HOSPICE

centralia, WAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1978

Location & Directions

Address

1821 COOKS HILL RD, SUITE 200

CENTRALIA, WA

Service Area

This agency serves patients in CENTRALIA and surrounding areas in WA.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.63% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
80%
Completed Surveys
685
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate49.3%
Improvement in Walking/Mobility88.3%
Improvement in Bathing91.9%
Improvement in Managing Medications87.6%
Improvement in Getting In/Out of Bed89.6%
Improvement in Breathing93.3%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score65.2%
Health Info Transfer to Provider84.2%
Health Info Transfer to Patient97.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
9 reviews
Bryce Bower

Bryce Bower

Assured Home Health and Hospice have been an amazing resource for our community. From RN's to Physical Therapy to Occupational Therapy, every one of their representatives have been kind, dedicated, experienced and knowledgeable! Assured Home Health and Hospice are our preferred Agency for all of our Home Health needs! Thank you for all of your support; from your friends at Centralia Point Assisted Living & Memory Care!

Verified Google review
Tina Gratias

Tina Gratias

They were GREAT to help me with husband's care needs and such... But once they decided Nursing was no longer needed for catheter needs, they discharged him.... Leading us to have no other option than to call 911 for a blocked catheter. The staff that came out here were AMAZING.... Follow through just really leaves you in a hard spot when they decide insurance will no longer allow services... I even offered to pay PRIVATELY for emergency catheter issues, and was told no....

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Kelly Ann Day

Kelly Ann Day

The team of nurses & staff worked quickly to get us the equipment and help we needed. My stepdad was only with us 48 hours after they arrived. The nurse prepared us for the quick transition and we are forever grateful for the team at Asssured!

Verified Google review
Jean Kester

Jean Kester

I would give zero if I could. Had a nurse come to our home from the moment I opened the door she was rude. My husband was going thru cancer treatment and all she cared about was his eating (not much) or drinking (very little). The nurse never asked about his medication, never did any testing, just said because he was sleeping so much and loosing weight (an expected side effect) he was not a candidate for services. Supervisor was uninterested as well. Today, my husband was approved for services via Providence Home Health.

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Jane Kuja

Jane Kuja

I had physical therapy service through Assure Home Health of Centralia. My therapist, Bob, was excellent. He led me, a 74 year old, suddenly in a wheelchair, woman, through the exercises I needed to strengthen my leg. Bob made me feel safe as I gathered courage to walk (with a walker) again. His praise and encouragement help me be brave and be a partner in my therapy. I am forever grateful for the service provided me by Assured Home Health.

Verified Google review

Reviews from Google Places for ASSURED HOME HEALTH AND HOSPICE. These are real experiences shared by families and patients.