CENTERWELL HOME HEALTH

everett, WAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Location & Directions

Address

728 134TH SW #203

EVERETT, WA

Service Area

This agency serves patients in EVERETT and surrounding areas in WA.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.62% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
85%
Team Communicated Well
77%
Discussed Medicines & Safety
73%
Completed Surveys
121
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.2%
Flu Vaccination Rate76.2%
Improvement in Walking/Mobility100.0%
Improvement in Bathing96.5%
Improvement in Managing Medications94.9%
Improvement in Getting In/Out of Bed98.1%
Improvement in Breathing93.1%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury2.6%

Lower is better

Discharge Function Score78.3%
Health Info Transfer to Provider94.0%
Health Info Transfer to Patient94.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
13 reviews
Yip E E

Yip E E

Colette is a liar. She said she’d been trying to call all week w no response so she cancelled the referral for PT. She called 4 times…at 12:04 pm… 4 calls within ONE MINUTE…and on the last call she left a message saying she was cancelling the referral. I let my insurance know about this so they don’t ever use this company again. Call logs don’t lie!!

Verified Google review
Kathy Stange

Kathy Stange

I was working with physical therapists I have to say that they were all extremely nice. They all knew what they were doing. And, they were very accommodating when I couldn’t make my appointments. I had a very positive experience with them. I learned a lot. Thank you so much.

Verified Google review
Harold B

Harold B

The staff is great, they are patient and observant of her reactions to their ideas. The only downside is sometimes they don’t contact for the next appointment until late in the day prior to wanting the appointment so it is difficult to plan a schedule.

Verified Google review
Marianne

Marianne

Centerwell nurses and PT have been wonderful to work with. They all try to schedule at a convenient time for both my parents. We feel fortunate to have them as part of the care team. With both parents in their 90’s it is comforting to have caregivers who understand the personalities and challenges of their age. Thank you to all at Centerwell.

Verified Google review
Deborah Chaffee

Deborah Chaffee

Each person we have been in contact with have been very knowledgeable and professional and kind. They all show that they care about their patients. So much better than some other home health agencys that serve Snohomish County

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.