COLUMBIA RIVER HOME HEALTH

kennewick, WAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Key Information

Years in Operation

41

Location & Directions

Address

7105 W HOOD PLACE, STE B201

KENNEWICK, WA

Service Area

This agency serves patients in KENNEWICK and surrounding areas in WA.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.38% falls with injury

Low rate of falls with injury

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
88%
Team Communicated Well
88%
Discussed Medicines & Safety
85%
Completed Surveys
293
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.4%
Flu Vaccination Rate15.5%
Improvement in Walking/Mobility97.0%
Improvement in Bathing98.8%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed96.6%
Improvement in Breathing96.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score59.8%
Health Info Transfer to Provider40.3%
Health Info Transfer to Patient97.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
105 reviews
Sharon Hart

Sharon Hart

Melanie is awesome! Her kindness and caring helped me really want to respond well to the exercises. She encouraged with gentleness and gave the tough answers when needed. I feel my good recovery is due to her skills and ability to communicate what was needed. She's a gem!

Verified Google review
Diana Morrisette

Diana Morrisette

We have had a great experience with Columbia River Home Health. We have had Stefani 3 times a week for wound vac care and dressing changes. She has been wonderful. She has noticed a few things at her visits, and told us to contact Doctors with doing this the problems were treated early. “Stefani” definitely deserves a kudos and much more. Thank you for you’ve done for us!

Verified Google review
Theresa Garcia

Theresa Garcia

Very caring people.. friendly and professional. Excellent care and progress on my condition due to the care giving and the individuals applying it. A lot of wonderful people there at Columbia I owe them a lot (counselors, therapist, other staff from your facility and my speedy and remarkable progress they've been able to help me achieve).. the majority if not all the crew from Columbia that has helped me I consider them dear friends my wife and I. Thank you all for your help kindness caring and giving me back a normal life instead of being an invalid the rest of my life. God bless you all and best wishes to you through the holidays. Respectfully and sincerely J.P.

Verified Google review
Jennifer Hunt

Jennifer Hunt

Columbia River Home health has done a wonderful job caring for my mom. I was Able to meet a few of the team members during her visits, each of them was caring and loving towards Mom. They also would keep me informed with mom’s care when I was unable to attend appointments. Thank you so much! 😊

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Francis Darby

Francis Darby

As a company I would rate Columbia River Home Health with 4.5 stars. They were responsive at initial contact following up quickly with an initial evaluation, and implemented a physical therapy program. All contacts with them were polite and professional. The physical therapy sessions were tailored to my needs. Ben and James conducted most of my PT. They did an outstanding job providing coaching and support. Their knowledge was impressive. You can trust this company, and their staff, to provide quality services for yourself or loved ones. Once the company works out a scheduling issues, only finalizing PT sessions the day before, I’d give them 5 stars.

Verified Google review

Reviews from Google Places for COLUMBIA RIVER HOME HEALTH. These are real experiences shared by families and patients.