TRI-CITIES HOME HEALTH

kennewick, WAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Location & Directions

Address

8819 WVICTORIA AVENUE, STE 110

KENNEWICK, WA

Service Area

This agency serves patients in KENNEWICK and surrounding areas in WA.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:78%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.01% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
78%
Team Gave Professional Care
86%
Team Communicated Well
82%
Discussed Medicines & Safety
72%
Completed Surveys
325
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate75.6%
Improvement in Walking/Mobility92.6%
Improvement in Bathing95.3%
Improvement in Managing Medications95.7%
Improvement in Getting In/Out of Bed93.9%
Improvement in Breathing93.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score66.1%
Health Info Transfer to Provider95.0%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
shane williams

shane williams

Most of my nurses were great. However had an issue with on call nurse who refused to come and replace a dressing that fell off. On call nurse yelled at me over the phone. This happened on a Friday I called Monday morning asking to speak with a supervisor. Was transferred to voicemail left message.received no call back. Called back on Thursday was finally connected to a supervisor. The supervisor interrupted my explanation of events several times. Did not take responsibility or even apologize for the incident. Kept telling me I didn’t know what I was talking about. Have had several issues with the office when starting service as well. Would not recommend them I have changed providers. Very disappointed faith the lack of thier level of duty of care.

Verified Google review
Annielyn Pe

Annielyn Pe

No written review provided

Verified Google review
Troy Lang

Troy Lang

Best care possible. Took care of me before my liver transplant even when it was sure I was going to die one even saved my life calling 911 just in time.. Came home after my transplant never have I had so many care givers so happy to see me. Great caring people who have given me their all. I'm forever in their debt.

Verified Google review
Tom Doyle

Tom Doyle

Thank you for always helping me with changing my wounds and having the same nurse to do it everytime that nurse should be awarded and not only the nurses your business should be awarded as to for making a difference changing people lives today.

Verified Google review
Larry Mango

Larry Mango

The nurses are great people. They know their jobs and are very friendly. The business, however, seems disorganized. They fail to cover for nurses who have gone on vacation or have moved on. The result is they are scrambling to find a nurse to cover the appointment, or the appointment is missed all together.

Verified Google review

Reviews from Google Places for TRI-CITIES HOME HEALTH. These are real experiences shared by families and patients.