CENTERWELL HOME HEALTH

kent, WAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1980

Location & Directions

Address

20829 72ND AVENUE S, STE 125

KENT, WA

Service Area

This agency serves patients in KENT and surrounding areas in WA.

Patient Satisfaction

3/5
Would Recommend:72%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.31% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
88%
Team Communicated Well
83%
Discussed Medicines & Safety
75%
Completed Surveys
268
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.5%
Flu Vaccination Rate55.0%
Improvement in Walking/Mobility90.3%
Improvement in Bathing91.2%
Improvement in Managing Medications88.6%
Improvement in Getting In/Out of Bed92.0%
Improvement in Breathing91.3%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score64.0%
Health Info Transfer to Provider91.6%
Health Info Transfer to Patient93.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
27 reviews
Yip E E

Yip E E

Colette is a liar. She said she’d been trying to call all week w no response so she cancelled the referral for PT. She called 4 times…at 12:04 pm… 4 calls within ONE MINUTE…and on the last call she left a message saying she was cancelling the referral. I let my insurance know about this so they don’t ever use this company again. Call logs don’t lie!!

Verified Google review
Trevi Eichelberger

Trevi Eichelberger

We have been really happy with the care that my dad has received. He is doing PT and OT. Kipp, Tony and Vicki have been great to work with.

Verified Google review
D Villanueva

D Villanueva

The OT, OTA, PT, PTA, Nurse, Social Worker - along with Anita Bath Aid are professional and very knowledgeable. So caring professionals. I have felt the care for my father after he fractured his shoulder and needed home health services has been coordinated and personable.

Verified Google review
Ann Jaeger

Ann Jaeger

I have been very satisfied with the physical and occupational therapy that I have received from CenterWell home health. Jay (PT) has really worked me hard so that I can maintain the mobility I need to remain in my own home. Susan (OT) has helped me with strength and mobility as well and improved my activities of daily living so that I can do as much as I can for myself.

Verified Google review
Carmela dC

Carmela dC

So pleased with the services provided. All persons I interacted with were very courteous, friendly, and helpful — from initial contact (Stacey) to present. Special mention to Mary (PT), Jay (PT Supervisor), and Susan (OT) who were so great with helping my brother. They were so patient and gentle with him. Thank you so much for your care.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.