KAISER PERMANENTE HOME HEALTH AND HOSPICE

seattle, WAMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Location & Directions

Address

201 16TH AVE EAST, CWB-C140

SEATTLE, WA

Service Area

This agency serves patients in SEATTLE and surrounding areas in WA.

Patient Satisfaction

3/5
Would Recommend:79%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.97% falls with injury

Low rate of falls with injury

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

78% improved in bathing

Based on patient outcomes

Better than average

80% improved in breathing

Based on patient outcomes

Better than average

98% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
88%
Team Communicated Well
84%
Discussed Medicines & Safety
82%
Completed Surveys
636
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.2%
Flu Vaccination Rate73.3%
Improvement in Walking/Mobility78.5%
Improvement in Bathing78.0%
Improvement in Managing Medications73.8%
Improvement in Getting In/Out of Bed81.0%
Improvement in Breathing79.9%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury2.0%

Lower is better

Discharge Function Score72.5%
Health Info Transfer to Provider96.3%
Health Info Transfer to Patient94.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
991 reviews
michelle rubin

michelle rubin

From the person who admitted me to all the healthcare providers could not have been better. Everyone was professional, caring, kind, very thorough and seemed to love their job. Highly recommend for urgent care.

Verified Google review
Joy Peralta

Joy Peralta

Dr Errett Story is exceptional. He listened very carefully to my concerns and explained everything clearly. He was fully aware of my medical history and came well prepared. His hands were very gentle during the procedure, and he talked me through each step so there were no surprises. He made an uncomfortable procedure feel as comfortable as possible. His medical assistant was very helpful as well. She guided me on ways to ease the pain during the procedure and provided a heating pad, which made a big difference.

Verified Google review
Davo10R

Davo10R

I had some initial issues getting seen but thankfully that is the only thing I can complain about. My new doctor saw me on time. She was very kind and she honestly took time to listen to me. The whole staff goes the extra mile to make you feel comfortable and they all were very kind except for one of the ladies at prescription pick up...a little grumpy. Luckily she was forgotten about because the woman who gave me prescription at another window was super nice and friendly!! The parking Garage at Capital is a touch expensive especially if Kaiser owns the building. The outside parking around the building is limited at best and some are time limited. There is valet that is awesome for some folks. I also witnessed some patience that were the opposite of friendly. Even so they were accommodated with a kindness and empathy. Very refreshing during the holiday season. I look forward to working with my doctor:>))

Verified Google review
Emilie Tri

Emilie Tri

Today Noah Fabish went above and beyond helped me on resolving my husband overdue (19 days) ultrasound results releasing issues. Very appreciated him to reaching out and get management involved; we really need more people like Noah to help out where it is needed even was just a causal question and he took upon himself to get to the bottom of the issue. I want to give him a heartfelt thanks for his professionalism and KP is lucky to have him there to provide strong patient support! Please help me recognize his great work ethic.

Verified Google review
Chelsea Mann

Chelsea Mann

Emilie Lowens was very informative, kind and listened to me. She was knowledgeable in the area of concern, gave me a lot of helpful information and set me up with services that can better help me with my condition. Everyone I talked to at Urgent Care from security, check in, triage, doctor and labs were kind and took time to help me the best they could and get me on my way. There was not a lot of waiting around time, nor did I feel rushed. Everything went as smooth as I would hope for!

Verified Google review

Reviews from Google Places for KAISER PERMANENTE HOME HEALTH AND HOSPICE. These are real experiences shared by families and patients.