PROVIDENCE AT HOME WITH COMPASSUS HOME HEALTH, INWA

spokane valley, WAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Location & Directions

Address

1000 N ARGONNE RD

SPOKANE VALLEY, WA

Service Area

This agency serves patients in SPOKANE VALLEY and surrounding areas in WA.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.11% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

98% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
80%
Completed Surveys
523
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care73.3%
Flu Vaccination Rate52.0%
Improvement in Walking/Mobility92.9%
Improvement in Bathing94.5%
Improvement in Managing Medications97.9%
Improvement in Getting In/Out of Bed94.2%
Improvement in Breathing96.0%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score75.3%
Health Info Transfer to Provider93.6%
Health Info Transfer to Patient88.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.1
21 reviews
Kelly Cunningham

Kelly Cunningham

Office operations are worse than horrible. They can’t keep their charts straight. The nursing staff is outstanding, but the new company that took over is the very worst. My mother was better off and better taken care of when it was Providence!!

Verified Google review
Jolene Savelesky

Jolene Savelesky

We love Kurt at Home Health. He always goes above and beyond to make things as easy and painless as possible. So friendly and compassionate. I couldn't have hoped for better care for my mother in law.

Verified Google review
Cat Woman

Cat Woman

Racine was my nurse. She was always so good for my self esteem, and lifted my spirits. She even gave me a little flashing light necklace on Christmas day. She was sharp as a tack and very skilled. She showed me how to take care of myself and keep my wound infection free. This is the kind of professional we as patients are blessed with if we are lucky. Thank you sooooooo very much Racine, you were the best nurse I ever had. God bless every breath you take. Janet

Verified Google review
kden Kdenmas

kden Kdenmas

A parent has used these services at least 3 times in the past 10 years. They have all been very professional, kind, knowledgeable, and helpful. A nurse has been extra helpful by talking to my parent about thinking about assisted living. It's never easy for a family member to start this conversation so we are very grateful. A social worker will even to the house to discuss options and will help us make the right choice.

Verified Google review
vlcarlile

vlcarlile

The nurse came out and actually said that you should think about funeral arrangements. We know it is stage 4 and what to expect from our doctors who are trying for remission. The patient isn't even housebound yet. If we get to the point that we need a nurse it won't be her.

Verified Google review

Reviews from Google Places for PROVIDENCE AT HOME WITH COMPASSUS HOME HEALTH, INWA. These are real experiences shared by families and patients.