TOUCHMARK HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2007
Key Information
Phone
(509) 536-2929Years in Operation
19
Location & Directions
Service Area
This agency serves patients in SPOKANE and surrounding areas in WA.
Quality Highlights
Based on CMS quality data
1.54% falls with injury
Low rate of falls with injury
89% improved in mobility
Based on patient outcomes
89% improved in mobility
Based on patient outcomes
96% improved in bathing
Based on patient outcomes
96% improved managing meds
Based on patient outcomes
89% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Mary Smith
I am incredibly grateful to have spent some of Thanksgiving at Touchmark. Having worked in retirement communities myself, I came in with high expectations—and this community exceeded every one of them. From the moment I arrived, the staff were genuinely welcoming and kind, creating an atmosphere that felt both joyful and heartfelt. The dining team outdid themselves with a beautifully prepared Thanksgiving buffet that was not only delicious but thoughtfully presented. What truly stood out to me, though, was the sense of togetherness. There was a social table where residents, family and staff gathered to work on crosswords, puzzles, and games together—laughing, connecting, and simply enjoying each other’s company. It was a meaningful reminder of what community should feel like.
Adrian Leiser
I’ve had the opportunity to attend multiple large events at Touchmark, and each time I walk away impressed all over again. The dedication this community shows—not just to creating memorable experiences, but to truly supporting meaningful causes—is remarkable. Their commitment to raising awareness and funds for Alzheimer’s through thoughtfully planned events is especially moving. These gatherings go beyond entertainment; they bring residents, families, staff, and the greater community together in a way that feels intentional and heartfelt. You can feel the purpose behind everything they do. Touchmark consistently proves that community is built through connection, compassion, and shared causes. It’s inspiring to witness a place that doesn’t just host events, but uses them to make a real difference.
Pam Fitzgerald
From the beginning, the staff was very welcoming and worked very hard to know my name. Very hospitable. All of the residents are very kind. I love my home, I feel safe and secure. My view is beautiful. I love that all my utilities, appliances, housekeeping, etc, are all taken care of. The community is beautifully located, whether you have a car or not. The building services staff is prompt and responsive. I love the food - so much variety, so much convenience and choice. The exercise program is wonderful - my activity levels have flourished. This community is full of kindness and inclusivity. Community is well-maintained and the grounds are beautiful. I have made connections that make me feel like Touchmark is truly home.
Dawn Tallman
Touchmark on the South Hill welcomed my sweet mother into their community with warmth and joy. Staff and residents quickly felt like extended family to all of us. The expert professional knowledge from our first informational visit, combined with genuine and sincere caring, set a tone that rings consistently true 4 years later! The front desk, the maintenance staff, health care specialists, activity directors , and especially residents, all make this community so special. Thank you Touchmark community for giving my mother a home an ocean away from the friends and family she had built with my father.
James Tallman
My mother-in-law has been living at Touchmark on South Hill for 3 yrs now and I’ve been continually impressed with the quality of care, facilities, and most importantly, the community atmosphere. She’s thriving there — active, happy, and engaged with so many friends and activities. It’s clear that Touchmark creates an environment where residents feel valued and connected. It’s reassuring to know she’s surrounded by such a wonderful group of people in a place that truly feels like home.
Reviews from Google Places for TOUCHMARK HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(509) 536-2929Years in Operation
19
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov