PUGET SOUND HOME HEALTH

tacoma, WAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Key Information

Years in Operation

32

Location & Directions

Address

4002 TACOMA MALL BLVD STE 204

TACOMA, WA

Service Area

This agency serves patients in TACOMA and surrounding areas in WA.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.19% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
82%
Completed Surveys
332
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate57.0%
Improvement in Walking/Mobility94.1%
Improvement in Bathing95.7%
Improvement in Managing Medications94.0%
Improvement in Getting In/Out of Bed96.2%
Improvement in Breathing93.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score77.7%
Health Info Transfer to Provider97.7%
Health Info Transfer to Patient90.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
99 reviews
Mrs. Rodriguez -Jones

Mrs. Rodriguez -Jones

We are very impressed with the level of professionalism & care that Alex exhibited when working with our mother. Words can't express our gratitude & look forward to continued progress. Family of Ms.O. Hunter

Verified Google review
Christopher Wayman

Christopher Wayman

Absolutely would never recommend this place for anyone needing home health care after a hospital visit. They agreed to take my Mom on as a patient when she was discharged from the hospital. On day 5 of being at home and not hearing from them we called them and asked to speak to a supervisor. There was no supervisor on duty and because of the start of a holiday weekend they wouldn’t be able to get back to us until Monday or Tuesday. Monday and Tuesday roll on by and no call from a supervisor. Her primary care doctor reached out to see how she was doing after her hospital stay and asked about home health. We let her know they haven’t called, showed up, messaged us or anything. After her PCP called Puget Sound Home Health they said they declined services for her. Not once did we get a call or anything letting us know they wouldn’t be servicing her. Meanwhile she needed wound care, colostomy care, and physical therapy. Don’t take your chances with this place as they obviously don’t care about the patient. We still have not received any call, email, text or anything letting us contact. They should be ashamed. They are lucky they didn’t receive a lawsuit for negligence

Verified Google review
Jessa Mead

Jessa Mead

These folks are truly wonderful. Not only skilled and knowledgeable they are deeply compassionate. I had a terrible fall with broken ribs and more. They helped me move through the healing process with both physical care and understanding. I highly recommend them. Thank you Amy and Cassie. I will always remember you.

Verified Google review
Etta Erickson

Etta Erickson

I came so far from being no weight-bearing on my right foot from breaking my ankle in Three places. I had Nicole for OT And Autumn and Heather for PT highly recommend all three of them. It was a pleasure to have them come into my home and help me to succeed where I am today. I’m gonna miss them all three love them . It was funny because the first time one of them came to my house they were like Can you hop on 1 foot? I’m thinking what well by the end I was hopping on 1 foot just not at the beginning lol

Verified Google review
Melissa Robinson

Melissa Robinson

I would like to give my thanks and gratitude to the nursing staff especially Barbra B and the social worker Daniela, for helping my family with great hospice care and taking time to care for my father during this difficult time. I honestly could not have done this without the help of the whole team leading me at times when I was truly lost. I would recommend this hospice company for anyone looking for great care! Communication is wonderful and everyone who’s been here during this process has been friendly, interactive with my father and allowed him to be himself. My father always enjoyed his visits.

Verified Google review

Reviews from Google Places for PUGET SOUND HOME HEALTH. These are real experiences shared by families and patients.