CHI FRANCISCAN HEALTH AT HOME

university place, WAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2015

Location & Directions

Address

2901 BRIDGEPORT W WAY

UNIVERSITY PLACE, WA

Service Area

This agency serves patients in UNIVERSITY PLACE and surrounding areas in WA.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.13% falls with injury

Low rate of falls with injury

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
87%
Team Communicated Well
82%
Discussed Medicines & Safety
86%
Completed Surveys
382
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care84.4%
Flu Vaccination Rate81.7%
Improvement in Walking/Mobility97.1%
Improvement in Bathing96.8%
Improvement in Managing Medications95.0%
Improvement in Getting In/Out of Bed95.3%
Improvement in Breathing97.7%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score66.4%
Health Info Transfer to Provider64.2%
Health Info Transfer to Patient88.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
46 reviews
Thomas P. Kitten

Thomas P. Kitten

The staff here is exemplary. Their top priority was to keep my dad as comfortable as possible and to free our family members up to be present for my dad and each other during his transition. Their service to my dad and our family was the gift of a lifetime.

Verified Google review
Becky Hawkins

Becky Hawkins

I can't say enough about the amazing care my mother and family received from the staff at Franciscan Hospice House. Mom was cared for and her pain was managed so she didn't suffer. The staff was caring, thoughtful and comforting. My daughter and I were able to stay with mom until she went on to her last journey. We have a large family that was welcome to come at any time. All though is a hole in my heart with mom's passing I have welcomed and benefited from their continuing grief counseling and support. Oh yeah, I recently fell and broke my hip. My 5 year old grandson wanted to know if I going to the same place as Grandma Montana cause they had really good snacks.

Verified Google review
Marilee Steele

Marilee Steele

My sister was here for a very short time but I have to say. Outstanding care and compassion. Every member of the staff was willing to spend time with us, explaining the process and what to expect. I am very grateful for these lovely people. Facilities are spotless clean and they have food, drinks and snacks.

Verified Google review
R D

R D

The best staff. The cleanest rooms. The care, kindness, and compassion they showed to my father for the week he was there was just simply the best we can not say enough good things about Hospice House. Myself and family all want to be there for our final days. Thank you so much. Randy D

Verified Google review
Natalie Hunter

Natalie Hunter

As a family member Felt very welcomed when I walked through the door. For my family member, she was exceptionally taken care of! Staff at every level, was amazing, thoughtful and caring. I highly recommend this place. It is the BEST that I have experienced and should be the model for all others! I don't have the words to describe how at peace I felt and was able to focus all my attention on my family members. Thank you. 😇

Verified Google review

Reviews from Google Places for CHI FRANCISCAN HEALTH AT HOME. These are real experiences shared by families and patients.