PROVIDENCE AT HOME WITH COMPASSUS HOME HEALTH, WALLA WALLA

walla walla, WAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1975

Key Information

Location & Directions

Address

380 CHASE AVE

WALLA WALLA, WA

Service Area

This agency serves patients in WALLA WALLA and surrounding areas in WA.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:78%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.43% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

97% improved managing meds

Based on patient outcomes

Better than average

99% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
78%
Team Gave Professional Care
84%
Team Communicated Well
81%
Discussed Medicines & Safety
78%
Completed Surveys
210
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care56.3%
Flu Vaccination Rate53.6%
Improvement in Walking/Mobility91.2%
Improvement in Bathing95.5%
Improvement in Managing Medications96.8%
Improvement in Getting In/Out of Bed94.6%
Improvement in Breathing98.9%
Pressure Ulcer Rate1.1%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score71.5%
Health Info Transfer to Provider94.0%
Health Info Transfer to Patient70.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.9
8 reviews
R C

R C

Very rudely spoken to by Beatrice in Walla Walla. I was berated for not returning her call immediately. Even after I apologized she continued to talk down to me. I finally just hung up on her. I will ask my provider for a referral to Dayton Wound Care clinic even though they are 30 miles away. What happened to "care" in Healthcare?

Verified Google review
Sandy Daniel

Sandy Daniel

Poor company. Their state compliance has to be awful. Mom was out of the hospital for six days before the first person showed up to do an initial visit. They have called to change appointment times, and then wanted mom to change her doctor appointments when these conflicted with the times they wanted to come. After setting appointments, one was a no-show. Other 2 visits were late. When we had this company in the past it was the same story, plus two people showed up on one day instead of spaced out which over-tired her. That time the initial visit was not thorough (15 minutes). Do not recommend this company. We fired them. You have a choice!!!! Don’t just accept whatever company is thrust upon you by the hospital.

Verified Google review
Theresa Foetz

Theresa Foetz

Always late, appropriate orders not given, unprepared, made me feel guilty for my home not having wider doorways( it's an old house, am I supposed to renovating make them happy?) All in All I would not recommend them if you have any other options! Unfortunately I do not have any other options

Verified Google review
Gigget Beaudin

Gigget Beaudin

Very professional and sweet, regarding my little ones

Verified Google review
Patricia Wickholm

Patricia Wickholm

Kim Thompson was my home health nurse after I had knee replacement surgery. She is not only a delightful lady, her long term nursing experience is wonderful. She helped me with post op issues better than any other nurse. She listened and offered solutions for my issues. Thank you for sending her to me!!! (The nurses I had as an inpatient were lacking in ability and personality. They didn't listen to me or connect as a nurse should.)

Verified Google review

Reviews from Google Places for PROVIDENCE AT HOME WITH COMPASSUS HOME HEALTH, WALLA WALLA. These are real experiences shared by families and patients.