MOUNTAINVIEW HOME HEALTH

yakima, WAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

409 N SECOND ST

YAKIMA, WA

Service Area

This agency serves patients in YAKIMA and surrounding areas in WA.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.95% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
89%
Team Communicated Well
88%
Discussed Medicines & Safety
84%
Completed Surveys
261
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.2%
Flu Vaccination Rate67.8%
Improvement in Walking/Mobility87.3%
Improvement in Bathing92.2%
Improvement in Managing Medications94.4%
Improvement in Getting In/Out of Bed92.5%
Improvement in Breathing94.0%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.9%

Lower is better

Discharge Function Score70.1%
Health Info Transfer to Provider87.0%
Health Info Transfer to Patient96.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Robert Stephenson

Robert Stephenson

I can not vouch for their services, but I am sure they are kind and proficient, as other reviewers mentioned. I am giving this one star review because their data privacy system is quite sloppy, Cavalier, as in ""cavalier"... can also be used as an adjective to describe someone who is haughty, disdainful, or offhand and unceremonious, often implying a lack of seriousness or concern" I received PT in a local nursing home, and was sent home before fully able to integrate... The social workers at the home referred me to this group for further support. The FIRST DAY they tried to contact me, they ALSO tried to contact my daughter, who I had listed as an emergency contact at admission to the nursing home. I confronted the contact person at Mountainview, and he went on to try to defend his company's sloppy procedures. There was NO REASON to worry my daughter. The fact that I did not pick up my phone is NOT an emergency. Instead of an apology and maybe some noise about how they realize it's a problem and would try to fix it, I got the runaround that it's not their fault. So.... THEY called my daughter, two thousand miles away, and worried her for no reason.. and when confronted THEY deny any culpability. Harrumph! I say. IF you have ANY concerns about your HIPPA rights, I would run away from this organization.

Verified Google review
Sabrina Wolney

Sabrina Wolney

No written review provided

Verified Google review
Karen Killian

Karen Killian

I have had great service,always professional.Ashley is my therapist, always finding new ways to help me stretch. Very hard working Mountain view has very caring people thank you

Verified Google review
Janet Tjarnberg

Janet Tjarnberg

My mother had several weeks of physical therapy with Gina Helsel, PT. She was very good with my mother and helped her to be independent again.

Verified Google review

Reviews from Google Places for MOUNTAINVIEW HOME HEALTH. These are real experiences shared by families and patients.