CENTERWELL HOME HEALTH

beckley, WVMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Location & Directions

Address

112 MELLON STREET

BECKLEY, WV

Service Area

This agency serves patients in BECKLEY and surrounding areas in WV.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.09% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
82%
Completed Surveys
306
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate65.4%
Improvement in Walking/Mobility94.5%
Improvement in Bathing95.7%
Improvement in Managing Medications93.3%
Improvement in Getting In/Out of Bed94.8%
Improvement in Breathing94.6%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score72.4%
Health Info Transfer to Provider97.8%
Health Info Transfer to Patient99.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
60 reviews
Anna Cline

Anna Cline

This service has helped my 80 year old momma so much. The nurses and the PT always call and give me an idea of when they will be at the house. When mom goes in the hospital they send me a text to check on her. The actual people coming to check on mom vary but I have always had a great experience with all of them. They are kind and listen to my mom’s stories. The PT people have really made a difference with my mom’s ability to move around. I would recommend the service to everyone.

Verified Google review
Amanda Walker

Amanda Walker

We had Centerwell to help with my husband’s wound care. The people that came to our home were very nice. The only issue we had was that we only had one nurse that would call the day before to let us know what time she would be there the next day and that only happened twice. The other times nurses would call the morning of their visit to let us know what time they were going to be there. For the most part this wasn’t a big issue since my husband was home most every day, but it made it difficult on mornings or days he/we had appointments. As of today, my husband has not been released from wound care and while a nurse did call a few days ago to come see him (she didn’t need to come that day because he had an appointment at the wound care center) we have not seen anyone for over a week and my husband’s bandages are supposed to be changed every 3 days. I have had to do the changes myself on days that no one came.

Verified Google review
William Acord

William Acord

My wife has had an excellent experience with CenterWell Home Health care. The nurses and therapists have been extremely professional, kind, helpful, and courteous. We highly recommend CenterWell Home Health care!

Verified Google review
Pamela Sadzewicz

Pamela Sadzewicz

Every person that came here was great and thorough. We were blessed to have Savananh RN and Lydia PT and OT Amber, they showed such great care, concern and compassion for my mother. They're #1 in our hearts! Thank you so much!

Verified Google review
S K

S K

The visits are always thorough and meet the needs and even more for the patient. The medical team is very knowledgeable and so pleasant. I know this service is why my mother is doing so well. This service keeps us out of the doctor’s office and probably prevents further illness. It is the best and the staff is outstanding!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.