DIGNITY HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2007
Key Information
Location & Directions
Service Area
This agency serves patients in CHAPMANVILLE and surrounding areas in WV.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.36% falls with injury
Low rate of falls with injury
91% improved in mobility
Based on patient outcomes
91% improved in mobility
Based on patient outcomes
95% improved in bathing
Based on patient outcomes
90% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
dholstine
I thought I had already experienced the worst home healthcare agency in WV but this agency has proved me wrong. We constantly had issues with therapists never showing up. We hear the constant excuse that because it's a rural area, we can't schedule the appointments in advance. And that's BS. There is no reason they can't schedule the therapy days in advance with a at least a four hour window for arrival. This excuse is tired and being used to conceal the agency's lack of professionalism and accountability -- not just with this agency but with others in the area. Anyone with any sense knows that for therapy to be effective it must be consistent. They need to be held to a higher standard -- these are people's lives we're talking about.
Mr. Anderson
I was very pleased in the beginning with their services. But as time went on, it became harder and harder to get supplies. I had to resort to using diapers for bandages because they couldn't get me any. They blame the insurance. They would get orders from the doctor, but lose the lab orders so they didn't have to take my blood or do their work. I would not recommend this place to anyone.
Lisa Hildebrand
Wonderful nurses. However, whoever schedules the nurses is incompetant as they are scheduled in a very inefficient manner. Also, visits are sporadic; none came out though ordered by surgeon. Lastly, we are being billed for supplies that UMR insists we should not be billed!
Matthew Media
They are allowing my mother to suffer in extreme agony despite multiple calls. They do not hire enough staff. Slow inconsistent home deliveries.
Destinee Jay Idyle
Terrible service I call them every week to see when there suppose to come and then again on the days there suppose to be there and even if they reschedule them self they mark it as a missed visit they have lied on me about missing vist and refusing catheter change when I never have only time I ever did was when they brought the wrong catheter a 20 when I’m a 16 if you know anything about catheter u know that a big issue in size they have said they would send supplies for the past 3 months n havnt n it always the same thing it pending even the last 3 vist I even had to let them use my supplies I bought out of pocket which my insurance pays them to do overall I can’t even think of anything they do to help me at all They have great nurses but the administration is it down fall
Reviews from Google Places for DIGNITY HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov