AMEDISYS HOME HEALTH OF WEST VIRGINIA

charleston, WVMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1997

Location & Directions

Address

2345 CHESTERFIELD AVENUE, SUITE 201

CHARLESTON, WV

Service Area

This agency serves patients in CHARLESTON and surrounding areas in WV.

Patient Satisfaction

3/5
Would Recommend:79%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.64% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
89%
Team Communicated Well
88%
Discussed Medicines & Safety
76%
Completed Surveys
304
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate76.0%
Improvement in Walking/Mobility94.0%
Improvement in Bathing94.0%
Improvement in Managing Medications92.7%
Improvement in Getting In/Out of Bed95.0%
Improvement in Breathing95.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score71.1%
Health Info Transfer to Provider50.3%
Health Info Transfer to Patient62.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
30 reviews
Sue

Sue

The 2 ladies I dealt with, Tiffany and Amy were wonderful, caring and professional. I thoroughly enjoy ed my time with each of them.

Verified Google review
May Greene

May Greene

Lord I wouldn't know where to begin we've had to use them twice and they have been the greatest people to work with ,especially putting up with my dementia ornery husband (Bill).would I use Amedisys home health care amazing company to work with amazing people I wouldn't trade our team for nothing

Verified Google review
Tracy Brown

Tracy Brown

My home dialysis care. Person‘s name was Lindsey. Lindsey was an extremely efficient person at what she did and yet still found time to be very warm and charming. She became like one of our family. I was so disappointed when we had to say goodbye for the last time. If you live in the Kanawha County area outside of Charleston and you can get Lindsey as your care team nurse you could not ask for anyone better. The entire team was very professional, and I would not hesitate to have them back in my home. But just to reiterate, Lindsey was above and beyond

Verified Google review
Dana burns

Dana burns

I had to choose 1 star because there was no negative star to choose. My family has used Amedisys since 2020. Yesterday, 4/30/25, my father was "dropped" as a patient. I was told by the hospital case manager who was told by Jill, the liason from Amedisys, that it was because I had not informed them that my dad had been admitted to the hospital. This is a lie, as I was on the phone with the night duty nurse Elizabeth at the time. She was told that I was calling 911 and sending him to the hospital. I called Amedisys and spoke with Sadie who transferred me to Sharon, who did not answer. I called back and spoke with Bridgette who transferred me to the director Crystal who had an entirely different reason why he was dropped. She told me it was because I did not live with my dad 24/7 (I do and have for some time) and that since it was their job to make it so a patient is not sent to the hospital, she felt that they weren't doing their job and that maybe another agency could do a better job. I told her that the night nurse refused to send someone to look at my dad and advised me to wait to see how things turned out. Had I waited, dad would have become septic. So, I DO NOT give this agency any stars and would NOT recommend.

Verified Google review
Patricia Price

Patricia Price

I received home healthcare due to a major surgery that I had gone through. My caregiver during this time was Shawna Huffman, who is really top-notch in my opinion. At one point, Shawna was not available and Brian (last name unknown) came in her place. He was also very good and knowledgeable about his job. I’ve had nothing but good treatment and good people through my experience.

Verified Google review

Reviews from Google Places for AMEDISYS HOME HEALTH OF WEST VIRGINIA. These are real experiences shared by families and patients.