HOME HEALTH OF WEST VIRGINIA

charleston, WVMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2023

Location & Directions

Address

1603 2ND AVENUE

CHARLESTON, WV

Service Area

This agency serves patients in CHARLESTON and surrounding areas in WV.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
93%
Team Communicated Well
98%
Discussed Medicines & Safety
80%
Completed Surveys
18
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.8%
Flu Vaccination Rate76.0%
Improvement in Walking/Mobility89.5%
Improvement in Bathing93.9%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed84.6%
Improvement in Breathing98.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score59.1%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
36 reviews
Conlee Wickline

Conlee Wickline

Heather Pilcher is a caring competent efficient caregiver. She is always on time and does so much for me without me asking. More than doing a great job with my care I consider Heather a good friend and a blessing. Words are not adequate to express my gratitude for her.

Verified Google review
Kelly Carter

Kelly Carter

This agency is very professional, honest, caring and helpful. I have been with this agency for 3 years. I have had good caregivers in the past. Jessica Caraballo was great. I want to give praise to my current caregivers Cynthia Robert's She exceeds my expectations. My weekend caregiver is John Carter and he also does a superb job. These caregivers Cynthia Robert's and John Carter they are the best by far. They are my favorite Cynthia Robert's and John Carter go above and beyond to help me. So thankful for Cynthia Robert's and John Carter

Verified Google review
Kimberly Bray

Kimberly Bray

RAH is a wonderful organization to have me help take care of my Mom. Sherri Woods has been Mom’s caregiver since we have been with RAH. To say she’s amazing is an understatement. She’s our Angel here on earth. We are beyond blessed that she’s our mom caregiver. I don’t know what I would do without her help with Mom. I would definitely recommend this company to anyone looking for help with a love one.

Verified Google review
Reba Deyerle

Reba Deyerle

Choosing to bring in Home Health for my grandmother was not an easy decision for my family. We knew she needed help, but as an independent woman she made it difficult to bring in anyone. Jess S. came highly recommended as she has worked in the industry for several years. My grandmother is not an easy woman to deal with these days - she is demanding, impatient, rude, and unkind - not the woman I grew up knowing. Jess has helped us all through this transition and learn more patience with my grandmother. She has helped all of us take a step back to not take things personally and find the humor in things. If you need help with a loved one, I highly recommend having Jess come in to help!

Verified Google review
Rosemary Deyerle

Rosemary Deyerle

Jessica Sears has been AMAZING with taking care of my grandma so I can work and not be worried. She keeps me updated on how she's doing throughout the day and reminds me it's okay to laugh at the little things. Jessica has even checked in to see how grandma is doing on the weekends when she isn't there. She definitely takes caring for her patients to a whole new level.

Verified Google review

Reviews from Google Places for HOME HEALTH OF WEST VIRGINIA. These are real experiences shared by families and patients.