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MOUNTAINEER HOMECARE

charleston, WVMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Key Information

Phone

(304) 720-0205

Website

lhcgroup.com/locations/mountaineer-homecare/?utm_source=GMB&utm_campaign=Google_Local_Listing&utm_medium=referral&utm_content=Mountaineer_HomeCare_Charleston_WV_25311

Years in Operation

31

Location & Directions

Address

400 TRACY WAY, SUITE 100

CHARLESTON, WV

Google MapsWaze

Service Area

This agency serves patients in CHARLESTON and surrounding areas in WV.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
91%
Team Communicated Well
87%
Discussed Medicines & Safety
83%
Completed Surveys
179
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.0%
Flu Vaccination Rate75.2%
Improvement in Walking/Mobility95.2%
Improvement in Bathing95.0%
Improvement in Managing Medications95.2%
Improvement in Getting In/Out of Bed92.7%
Improvement in Breathing93.3%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score56.4%
Health Info Transfer to Provider53.5%
Health Info Transfer to Patient94.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
N Dean

N Dean

The nurses are so friendly and helpful! I would definitely recommend this agency!

Verified Google review
Melissa Vest

Melissa Vest

Wonderful company! Their nurses are always so friendly and caring. They always make me feel like I matter!

Verified Google review
Rancil Hayes

Rancil Hayes

Great & caring nurses.

Verified Google review
Barbara Bill

Barbara Bill

Best nurse's and Physical therapist around .they are always kind & helpful .and will answer your questions

Verified Google review
Mark Riley

Mark Riley

Very unprofessional company. Sad that a cancer patient cant get the help they need.

Verified Google review
See All Reviews on Google

Reviews from Google Places for MOUNTAINEER HOMECARE. These are real experiences shared by families and patients.