PENDLETON HOME HEALTH SERVICES

franklin, WVMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1979

Location & Directions

Address

75 ST JOHN DRIVE

FRANKLIN, WV

Service Area

This agency serves patients in FRANKLIN and surrounding areas in WV.

Patient Satisfaction

5/5
Would Recommend:94%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.55% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
94%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
94%
Team Communicated Well
92%
Discussed Medicines & Safety
98%
Completed Surveys
56
43% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care86.1%
Flu Vaccination Rate54.3%
Improvement in Walking/Mobility88.3%
Improvement in Bathing84.9%
Improvement in Managing Medications78.2%
Improvement in Getting In/Out of Bed91.8%
Improvement in Breathing84.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score85.3%
Health Info Transfer to Provider70.3%
Health Info Transfer to Patient98.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

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