PERSONAL TOUCH HOME CARE OF W. VA, INC.

hurricane, WVMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Years in Operation

9

Location & Directions

Address

300 B PRESTIGE PARK

HURRICANE, WV

Service Area

This agency serves patients in HURRICANE and surrounding areas in WV.

Patient Satisfaction

3/5
Would Recommend:80%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.31% falls with injury

Low rate of falls with injury

Better than average

78% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

80% improved in breathing

Based on patient outcomes

Better than average

89% timely care start

Care started promptly after referral

Better than average

69% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
72%
Completed Surveys
131
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care89.3%
Flu Vaccination Rate32.9%
Improvement in Walking/Mobility68.6%
Improvement in Bathing77.7%
Improvement in Managing Medications78.1%
Improvement in Getting In/Out of Bed79.5%
Improvement in Breathing80.4%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score63.1%
Health Info Transfer to Provider95.7%
Health Info Transfer to Patient80.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
3 reviews
Cynthia Campell

Cynthia Campell

Stepping Stone, Inc. is doing remarkable work for young men in transition. Their focus on education, life skills, and long-term independence is truly inspiring. You can feel the level of care and structure they put into every part of the program. A solid, meaningful organization making real impact.

Verified Google review
Dakota Bird

Dakota Bird

No written review provided

Verified Google review
dianna evans

dianna evans

I had them last year after I had surgery and they are very helpful to making sure you have everything you need to heal

Verified Google review

Reviews from Google Places for PERSONAL TOUCH HOME CARE OF W. VA, INC.. These are real experiences shared by families and patients.