PANHANDLE HOME HEALTH, INC.

martinsburg, WVMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1976

Key Information

Years in Operation

50

Location & Directions

Address

208 OLD MILL ROAD

MARTINSBURG, WV

Service Area

This agency serves patients in MARTINSBURG and surrounding areas in WV.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.19% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
93%
Team Communicated Well
91%
Discussed Medicines & Safety
86%
Completed Surveys
297
35% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate54.2%
Improvement in Walking/Mobility91.3%
Improvement in Bathing91.0%
Improvement in Managing Medications89.5%
Improvement in Getting In/Out of Bed91.4%
Improvement in Breathing95.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score87.0%
Health Info Transfer to Provider96.7%
Health Info Transfer to Patient98.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
11 reviews
Mark Brooks

Mark Brooks

I ended up being long term (8 months) with them. I could not have gotten better care!! Some of the most knowledgeable care I've ever received! I highly recommend them.

Verified Google review
Kelly Sirbaugh

Kelly Sirbaugh

My experience with panhandle home health care has been 10 stars plus! Recently had hip replacement surgery and these team of ladies has made the process seamless. My physical therapist were Mindy, Carolina, these ladies were so compassionate, kind and gentle. That means the world to a patient that is in pain. The nursing staff was friendly and very supportive with explaining how and when to take the right medications. So, choose “Panhandle Home health “

Verified Google review
Anne M

Anne M

Every time my mom needs care, I specifically request Panhandle Home Health because they are highly competent, professional and they quickly get my mom back to where she was. On top of that, all of them are friendly, punctual and they love our three dogs. I highly recommend Panhandle Home Health.

Verified Google review
Greg Peacemaker

Greg Peacemaker

So I had knee replacement. Panhandle Home Health was set up for the evening of my surgery. Not long after I got home Michele from Panhandle came by and got me comfortable. First thing Monday morning she was at my house and we began therapy. She was with me for I believe 10 days. This morning I started PT at a physical therapy clinic and they were amazed at how far I had already come. I can't thank Michele and Panhandle enough for getting me this far. Thank You!!

Verified Google review
Christopher Lawson

Christopher Lawson

I want to thank the ladies at Panhandle home health for taking great care of my dad. He is currently receiving services from them and he couldn’t be happier. The hospital discharged him and said he was 100% maximum total care but with the wonderful staff working with him, he has become very independent just in a matter of three weeks. They are excellent at what they do and I highly recommend them to everyone for their personal care and medical needs.

Verified Google review

Reviews from Google Places for PANHANDLE HOME HEALTH, INC.. These are real experiences shared by families and patients.