CENTERWELL HOME HEALTH

ona, WVMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Location & Directions

Address

3198 US ROUTE 60, SUITE A

ONA, WV

Service Area

This agency serves patients in ONA and surrounding areas in WV.

Patient Satisfaction

5/5
Would Recommend:88%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.87% falls with injury

Low rate of falls with injury

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

99% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
93%
Team Communicated Well
90%
Discussed Medicines & Safety
87%
Completed Surveys
132
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate51.9%
Improvement in Walking/Mobility97.6%
Improvement in Bathing96.1%
Improvement in Managing Medications99.4%
Improvement in Getting In/Out of Bed96.1%
Improvement in Breathing92.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score61.5%
Health Info Transfer to Provider99.0%
Health Info Transfer to Patient96.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
15 reviews
Debbie Perry

Debbie Perry

Wonderful employees. Chass and Tiffany are the best. Caring, respectful, patient, and understanding. Great girls just the sweetest.

Verified Google review
Cathy Hastings

Cathy Hastings

This has been a great experience. The ladies were so kind and answered all my questions. We have used these ladies for years and feel so comfortable with them.

Verified Google review
Ron Hampton

Ron Hampton

I am very grateful for the excellent care that Centerwell Home Health Care provided for my father. He has latter stages of Alzheimer’s and needed physical therapy and nursing care at home. The staff at CenterWell were very professional, compassionate, and attentive to his needs. They helped him regain her strength and mobility, and also gave me peace of mind and support. I would highly recommend CenterWell Home Health Care to anyone who needs quality home health care services. Also, I would like to give a special thanks to Shelly, Tiffany, Chas, and the entire team for their time making a difference in other's lives. Ron Hampton

Verified Google review
Brenda Shuler

Brenda Shuler

We have had Centerwell Home Health OT, PT, and a Nurse for about 3 weeks now. I cannot say enough good things about these ladies! They are courteous, concerned, sweet, professional, caring and punctual. I would highly recommend them to anyone needing home health services!

Verified Google review
Patricia Custer

Patricia Custer

The nurses and physical therapists have been professional, kind, and caring. They have been so helpful and encouraging in so many ways.I am very pleased with the treatment and care that I have received.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.