CENTERWELL HOME HEALTH

south charleston, WVMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Location & Directions

Address

4825 MACCORKLE AVENUE SW, SUITE F

SOUTH CHARLESTON, WV

Service Area

This agency serves patients in SOUTH CHARLESTON and surrounding areas in WV.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.07% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
88%
Discussed Medicines & Safety
84%
Completed Surveys
327
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate83.7%
Improvement in Walking/Mobility93.7%
Improvement in Bathing93.4%
Improvement in Managing Medications91.4%
Improvement in Getting In/Out of Bed93.2%
Improvement in Breathing92.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score72.9%
Health Info Transfer to Provider96.5%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
60 reviews
Wv Cub

Wv Cub

I should long time ago gave review always for get when take Mom to lab corp so today I left my self note post this first all wanna thank every one who came to My mom house in Dunbar on 23rd such caring and loving crew came in and help Mom after her stroke she had some good therapy woreker to Mom love you g man from hurricane who told Mom about his kids you could tell he was very awesome dad and awesome young lady from west side of Charleston really work with us even when we had issues with other family member who wasn't looking out for best of my mom they not only care but show how they was there help me in any way I need help I truly know God going bless this company and it's crews ..thanks for again night need y'all again in future. Ms willis 😘

Verified Google review
Casey Rollins

Casey Rollins

empathetic clinicians who really care about the seniors in the kanawha valley and beyond. extremely GREAT office staff that holds the organization together through communicating with patients, doctors, and other community partners in order to plan safe discharges.

Verified Google review
Alec Mansfield

Alec Mansfield

I and my wife have used this agency for many years. This time is no different than the first time we were introduced to it. The staff are awesome and understanding as well as considerent. It is an excellent agency to have working with you.

Verified Google review
Denise Pauley

Denise Pauley

I was so so impressed with Tanya Tucker my PT. She was always on time, she always called ahead to make the appt. She was so nice to my puppies even though I know they were annoying at times. She was the best PT I ever had at home. She really worked me and wanted to see me get better and improve. She was just always so helpful and kind. I will always ask for her the next time I have to do PT. Thank you again Miss Tanya.

Verified Google review
cheri thompson

cheri thompson

This company has the highest standards of treating patients. The company before them felt the care needed for my sister was too much for them. When CenterWell came in I felt immediate respect for me as a caregiver. They made feel very much a part of their team as an intricate part of the success and care for the patient. I would recommend CenterWell to everyone.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.