CARTER HEALTHCARE

wheeling, WVMedicare Certified

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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2019

Key Information

Phone

(304) 242-2498

Website

www.carterhealthcare.com

Years in Operation

Location & Directions

Address

2110 LUMBER AVENUE SUITE 1

WHEELING, WV

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Service Area

This agency serves patients in WHEELING and surrounding areas in WV.

Quality Highlights

Based on CMS quality data

1.2% falls with injury

Low rate of falls with injury

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

83% improved in bathing

Based on patient outcomes

Better than average

76% improved managing meds

Based on patient outcomes

Better than average

80% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend

56%

Rated 9 or 10 (Excellent)

68%

Team Gave Professional Care

79%

Team Communicated Well

75%

Discussed Medicines & Safety

79%

Completed Surveys

21% response rate

About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%

Flu Vaccination Rate74.5%

Improvement in Walking/Mobility80.6%

Improvement in Bathing83.0%

Improvement in Managing Medications76.4%

Improvement in Getting In/Out of Bed83.5%

Improvement in Breathing79.6%

Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score63.2%

Health Info Transfer to Provider59.6%

Health Info Transfer to Patient82.3%

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

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