ALMOST FAMILY
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2003
Key Information
Location & Directions
Service Area
This agency serves patients in EAU CLAIRE and surrounding areas in WI.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
2.23% falls with injury
Low rate of falls with injury
100% timely care start
Care started promptly after referral
40% improved in mobility
Based on patient outcomes
40% improved in mobility
Based on patient outcomes
35% improved in bathing
Based on patient outcomes
30% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Rick Larock
The most unorganized place I've ever delt with.. my worker is AMAZING but the office isn't. NOt even a phone call when the worker can't make it..2x in a month
Alana Hadland
Grateful for this service connection through the VA. The nurse Sue has been really incredible helping my family member with weekly med management and vital checks over the past few months. I don't live in town, and she takes time to check in with me by phone before/after visits if something is out of the ordinary. My family member is still fairly independent, and this level of service has been a good match for him and also offered an opportunity for increased social engagement.
Brooke Sturgis
When they show up, they provide excellent care. But they habitually cancel, often without notification or rescheduling. They seem to have a staff retention issue, which is indicative of greater issues. If you are looking for homecare, i would advise to look elsewhere.
Julianne Bartell
I'm a current, soon to be ex-, client. I've been with Almost Family around 7 weeks. In that time I had 3 times where the worker never showed and I received no call from the office or the worker. They have no backup plans. The communication is bad between the office and the worker. The client is just left to sit and wonder what's going on when no one shows up. They do not notify people when there's a problem. The client is expected to call and figure out what's going on. This kind of business is totally unacceptable when services are being provided to elderly and disabled people. I could excuse it if it happened only once or maybe even twice, but the third time is indicative of a BIG problem with the business. I would not recommend this service to anyone. Ever.
Reviews from Google Places for ALMOST FAMILY. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(715) 831-0631Years in Operation
23
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov