ALMOST FAMILY

green bay, WIMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1978

Location & Directions

Address

2100 RIVERSIDE DR SUITE 103

GREEN BAY, WI

Service Area

This agency serves patients in GREEN BAY and surrounding areas in WI.

Patient Satisfaction

2/5
Would Recommend:59%
Rate 9-10:71%

Based on patient surveys

Quality Highlights

Based on CMS quality data

3.62% falls with injury

Low rate of falls with injury

Better than average

97% timely care start

Care started promptly after referral

Better than average

45% improved in mobility

Based on patient outcomes

45% improved in mobility

Based on patient outcomes

44% improved in bathing

Based on patient outcomes

44% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
59%
Rated 9 or 10 (Excellent)
71%
Team Gave Professional Care
80%
Team Communicated Well
78%
Discussed Medicines & Safety
80%
Completed Surveys
119
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.5%
Flu Vaccination Rate56.3%
Improvement in Walking/Mobility44.5%
Improvement in Bathing43.9%
Improvement in Managing Medications43.8%
Improvement in Getting In/Out of Bed50.6%
Improvement in Breathing53.3%
Pressure Ulcer Rate1.3%

Lower is better

Falls with Major Injury3.6%

Lower is better

Discharge Function Score52.9%
Health Info Transfer to Provider63.9%
Health Info Transfer to Patient76.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
4 reviews
Cheri Cornish

Cheri Cornish

Almost Family is wonderful…. I love my regular Rn that comes here and when she is on vacation they have sent another wonderful Rn that as well as Mai See ( regular RN) they have sent Karen ( Rn who fills in for Mai See) these ladies are the best but Karen is having to stop by again this week because I have a shot that the Pharmacy( CVS) didn’t have ready for Tuesday. I am so pleased with this company and I will continue to work with them. I will also recommend them to others. WELL DONE ALMOST FAMILY

Verified Google review
Christine Hurst

Christine Hurst

Terrible customer services, and little to no communication. This company is to provide care for our vulnerable people? Enough said......

Verified Google review
Terri Paul

Terri Paul

Office workers are friendly and overall helpful. Melissa goes over and beyond to help you out with matters. The nurse I had in the beginning was awesome then she left for medical reasons. Then it all went down hill from there. Their cleaning staff needs help with how to clean. Friendly employees. They don't move anything nor do they pick up anything.

Verified Google review
Patrick Van Eyck

Patrick Van Eyck

No written review provided

Verified Google review

Reviews from Google Places for ALMOST FAMILY. These are real experiences shared by families and patients.