HORIZON HOME CARE AND HOSPICE

milwaukee, WIMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1976

Key Information

Years in Operation

50

Location & Directions

Address

11002 WEST PARK PLACE

MILWAUKEE, WI

Service Area

This agency serves patients in MILWAUKEE and surrounding areas in WI.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.04% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
91%
Team Communicated Well
87%
Discussed Medicines & Safety
78%
Completed Surveys
607
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care75.5%
Flu Vaccination Rate64.5%
Improvement in Walking/Mobility91.0%
Improvement in Bathing92.1%
Improvement in Managing Medications90.2%
Improvement in Getting In/Out of Bed91.8%
Improvement in Breathing95.1%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score81.2%
Health Info Transfer to Provider50.1%
Health Info Transfer to Patient84.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
25 reviews
Stephanie D

Stephanie D

I can’t say enough about how wonderful Horizon Home Health & Hospice has been to work with. From the very beginning, Cori, their liaison, has been incredibly supportive, professional, and compassionate. She makes sure families have the information, guidance, and reassurance they need during such important times. Beyond Cori’s outstanding support, the entire Horizon team provides exceptional care to their patients. Their staff consistently demonstrate compassion, respect, and professionalism, treating each individual with dignity while also supporting families through the process. It’s clear that patient well-being is always their top priority.

Verified Google review
Morgan Mercado

Morgan Mercado

I don't even know where to start. First, the hospice care is NOT good. We had them for my dad a little less than a year ago, and the nurses would show up late. We'd call and they'd say they would come to check on him, wouldn't show up until hours later. They're clearly understaffed for their traveling nurses. Then we were told my dad was "fine" and they just continue to pump him with morphine and he passed a day and half later. Now, due to hospital contracts, we have to use them again for my uncle and before we could even process what was happening with him, they're asking what funeral home we want to use and if he's going to be cremated, etc. Which by the way, was asked to me (his niece) who isn't even his healthcare POA. I just happened to be at the hospital visiting. I don't think these are questions you should be asking someone who isn't the power of attorney! It's like they don't have any compassion for what people are going through. I will never recommend this place to anyone.

Verified Google review
alligatorbananapants

alligatorbananapants

Horizon first sent their nurse to my house without gauze/scissors (even though they travel with this big black bags) they first wrapped my feet in straight tape. Then my legs and feet were wrapped so tight causing a blister causing an infection. I'm not loosing my left foot and possibly the right. I'll leave the current status of my feet photos out because they are graphic

Verified Google review
Ben Simpson

Ben Simpson

I am forever grateful for their guidance and support during my mother's home care battle with dementia. Every interaction had respect and service built into it. If you or a family member require support away from the hospital lights and noise - these are your people - highly recommended

Verified Google review
Mike Ransom

Mike Ransom

Out- Patient PT/Hip surgery - Melissa G. has been my physical therapist since February. I just wanted to say what a pleasure she is to work with. Don’t let her pleasant demeanor fool you. She is a sweetheart but demanding at the same time. Melissa was very knowledgeable. Just when I felt I had her exercise routines down, she always came with something new to keep me challenged. I’m on my way to a full recovery and could not have done so without your expert assistance. Horizon should be very proud of you. Thank you, Melissa.

Verified Google review

Reviews from Google Places for HORIZON HOME CARE AND HOSPICE. These are real experiences shared by families and patients.