BEST HOME HEALTH & HOSPICE LLC

evanston, WYMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

105 YELLOW CREEK ROAD

EVANSTON, WY

Service Area

This agency serves patients in EVANSTON and surrounding areas in WY.

Patient Satisfaction

3/5
Would Recommend:77%
Rate 9-10:75%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.49% falls with injury

Low rate of falls with injury

Better than average

76% improved in bathing

Based on patient outcomes

Better than average

88% timely care start

Care started promptly after referral

Better than average

63% improved in mobility

Based on patient outcomes

63% improved in mobility

Based on patient outcomes

61% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
75%
Team Gave Professional Care
86%
Team Communicated Well
85%
Discussed Medicines & Safety
82%
Completed Surveys
93
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care87.5%
Flu Vaccination Rate39.9%
Improvement in Walking/Mobility63.0%
Improvement in Bathing76.3%
Improvement in Managing Medications60.8%
Improvement in Getting In/Out of Bed73.2%
Improvement in Breathing61.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score63.4%
Health Info Transfer to Provider51.8%
Health Info Transfer to Patient85.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
5 reviews
Lourie Butterworth

Lourie Butterworth

Nic was a great nurse and very respectful, it is to bad he works for such a bad company. As soon as Tanya found out I was her Ex-Husband's sister, it became impossible to get the care and help I needed. It is sad that supervisors and head of business allow this to happen, especially since Tanya and my brother have been divorced over 11 years. I finally had to go to Cowboy Health where I have gotten top notch care by amazing, friendly, and caring people.

Verified Google review
Ryan Cote

Ryan Cote

Unprofessional behavior, pathological liars who break they're word / Promise... Do not take responsibility and leave a 79 yr old Woman who is unstable to fall and leaves her in the snow while standing there with they're hands tucked into they're pockets and say they are not reliable when she fell, My Mother in law. Runs to Manager and LIES and has the driver (John) and CEO (Ben) come to our house and yells at my mother-in- law and Fiance how we should have shoveled the path, when we did.... Then lies more so on how he didn't drop her in the snow, but claims to say we need a shovel and didn't have on, but also LIED how they said No one helps my mother law outside to the car. While I come downstairs Monday, Wednesday and Friday and Help my Mother-in-law out the house while in her wheelchair and bring her directly to the BEST HOME HEALTH AND HOSPICE vehicle every morning at Exactly 6;00 am. Then having the CEO (Ben) Lie to our faces how they will keep her and drive her to DIALYSIS on Mondays, Wednesday and Friday's but turns out Today they lied and broke they're promise and dropped her, but being so unprofessional to not even call. As I had issues with them when my grandfather was dying 3 years ago.. where on of they're employees.. instead of focusing on him and his last time on earth, they stuck they're noses into my business and disregarded my grandfather as he was dying. Unprofessional behavior, rude attitude, Disappointed and Not recommended..... rather give them a zero.....

Verified Google review
Nina Kits

Nina Kits

Best Home Health staff were awesome. Their staff really cared about me and my family, and I’d definitely choose them again if needed.

Verified Google review
Lydie Grace

Lydie Grace

My uncle on services with Best after his knee surgery. His nurses and therapists were awesome and provided the care beyond what was expected. Our family would recommend Best to everyone!

Verified Google review
HOD

HOD

BHH&H has great people on their staff who always go the extra mile. They`ve always been right there when I need them. They`ve always helped me in solving various problems, educating me on what I need and want to know, and have been honestly selfless and sensitive to my needs and worries, helping me to move forward with life.

Verified Google review

Reviews from Google Places for BEST HOME HEALTH & HOSPICE LLC. These are real experiences shared by families and patients.