HEALING HEARTS HOME HEALTH

gillette, WYMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2018

Location & Directions

Address

902 E 3RD ST, STE 200

GILLETTE, WY

Service Area

This agency serves patients in GILLETTE and surrounding areas in WY.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.75% falls with injury

Low rate of falls with injury

Better than average

81% improved in bathing

Based on patient outcomes

Better than average

77% improved managing meds

Based on patient outcomes

Better than average

98% timely care start

Care started promptly after referral

Better than average

74% improved in mobility

Based on patient outcomes

74% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
93%
Team Communicated Well
93%
Discussed Medicines & Safety
78%
Completed Surveys
53
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.8%
Flu Vaccination Rate34.1%
Improvement in Walking/Mobility73.9%
Improvement in Bathing81.5%
Improvement in Managing Medications77.2%
Improvement in Getting In/Out of Bed80.3%
Improvement in Breathing69.2%
Pressure Ulcer Rate0.9%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score40.1%
Health Info Transfer to Provider84.3%
Health Info Transfer to Patient80.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
7 reviews
Bijan Eftekhari

Bijan Eftekhari

Incredibly impressed with the professionalism and dedication of the team at Healing Hearts Home Health. In providing care to the community they are always efficient, prompt, and genuinely caring. They are a perfect match for anyone who wants to be cared for in the comfort of their own home and provide peace of mind to the families knowing their loved ones are in such amazing hands. Highly recommend them to anyone looking for in home care in the Campbell County Community!

Verified Google review
marybeth romano-smith

marybeth romano-smith

Healing Hearts is the best home health care in town. I'm impressed with the compassionate employees. Their very knowledgeable, independent, intelligent, and kind - hearted and dedicated to their patients.

Verified Google review
Donny Jenniges

Donny Jenniges

Healing Hearts has been helping my Mother for the past 4 months. She had a stroke and since coming home they have been there to help with her rehabilitation. They have always been courteous, kind, patient, and helpful with her. They always have the kindest hand when helping with her therapy sessions. They have been so friendly with my mother and have made her so comfortable while working with her. She is so happy when they come to her home to work with her. They have been very flexible with figuring out which times will work for her as she has numerous appointments throughout the week.

Verified Google review
shannon boisvert

shannon boisvert

I have had two different experiences with healing hearts, and the staff has been extremely patient kind honest, understanding and Helpful, patient , I would recommend healing hearts for anybody that needs assistance with home healthcare They take their job very seriously and are very good at what they do and always put the client and family interest and needs first. If there is an area where they can’t help They are there to help you find somebody that can

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Mister B

Mister B

Healing Hearts nursing and office personnel have been without exception kind, patient and conscientious. My friend receives weekly in home care and checkups. I absolutely trust these good people.

Verified Google review

Reviews from Google Places for HEALING HEARTS HOME HEALTH. These are real experiences shared by families and patients.