WESTON COUNTY HEALTH SERVICES

newcastle, WYMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1993

Key Information

Years in Operation

33

Location & Directions

Address

725 WASHINGTON BLVD

NEWCASTLE, WY

Service Area

This agency serves patients in NEWCASTLE and surrounding areas in WY.

Quality Highlights

Based on CMS quality data

1.52% falls with injury

Low rate of falls with injury

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

92% timely care start

Care started promptly after referral

Better than average

63% improved in mobility

Based on patient outcomes

63% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
90%
Team Communicated Well
80%
Discussed Medicines & Safety
79%
Completed Surveys
14
40% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care92.4%
Flu Vaccination Rate32.4%
Improvement in Walking/Mobility63.4%
Improvement in Bathing84.8%
Improvement in Managing Medications74.0%
Improvement in Getting In/Out of Bed80.4%
Improvement in Breathing92.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score93.6%
Health Info Transfer to Provider71.4%
Health Info Transfer to Patient45.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
29 reviews
shannon Shannon

shannon Shannon

Had to bring my three-year-old in for labs a few years ago, obviously frightening for a little one. The lab tech was very gentle and patient but also fast. Results were available on mychart quickly.

Verified Google review
Damian Weaver

Damian Weaver

Walked out with a bill and did not get the help that I went there for. Went in for help with anxiety only to be offered a benadryl comparable. Also asked for a refillable nausea med only to get a half prescription that is not refillable. The PA was very nice, the MA only meh. After being afraid of medical gaslighting and refusal of care, they lived up to what I was afraid of. Thanks for billing my insurance company and not helping. They did tell me to get a PCP, I had one until they let Dr Bybee go. So absolutely no help.

Verified Google review
Donald Gehrett

Donald Gehrett

Doctor Franklin thought it would be a good idea to take a nap while my girlfriend and I waited over 2 hours for her infant son's blood work to come back with no mention to the rotating nurses whatsoever. Sorry we were such an inconvenience!

Verified Google review
Jennifer Proffer

Jennifer Proffer

I had the VA send me here for my mammogram. Everyone from registration, to the tech was professional but would joke around with me. They contacted the VA numerous times for me to ensure I didn’t end up with a surprise bill! I will be staying local for all my upcoming needs!

Verified Google review
Dean Peters

Dean Peters

I took my elderly mom to the ER with left lower quadrant pain and she was seen by a very disinterested Dr who strolled in 30 minutes after we arrived in his shorts and t-shirt stating he just finished his workout. He asked my mom the same questions the triage nurse asked as if he had not even bothered to look at her triage note. He then proceeded assess my mom without washing his hands by pushing on her left lower abdomen 9 times (yes I counted), each time causing immense pain like it would magically change or disappear. He continued his disinterested behavior both times he came in the room, after labs and CT scan (which we basically had to insist on). It's probably only fair to him to say that I have been a Certified Emergency Nurse for many years so I feel like my expectations were not unreasonable and I do understand the standards of care one should expect from an Emergency Room. I would definitely NOT use this facility for any of my family in the future.

Verified Google review

Reviews from Google Places for WESTON COUNTY HEALTH SERVICES. These are real experiences shared by families and patients.